How to build a scalable sales process (webinar)

Next week we're hosting a live webinar with Process Street, PandaDoc and Groove about how to build a sales process that'll scale.

We're pumped to announce a much-requested new live webinar about how to build a scalable sales process that supports growth, with our friends from Process Street, Groove and PandaDoc. A sales process isn't something you can just set and forget... it has to be very clear, yet flexible. Most importantly, it needs to scale as your company (and sales team) grows over the coming months and years. In this webinar, we're talking all about building a sales process that scales without breaking your business. That includes: Developing and perfecting a repeatable (yet flexible) sales process Quickly experimenting and adopting sales process improvements Deciding when and how to implement processes in your sales organization Training your team and empowering them to enact positive change Tips, tools, hacks, and live Q&A You'll hear from Process Street CEO, Vinay Patankar, PandaDoc Director of Inside Sales, Mike Paladino, Groove VP of Sales, Mike Sutherland and I as we talk about how today's most successful startups and SMBs are building sales processes that scale and foster dramatic growth (without changing the DNA of their teams). Click right here to claim your spot and register for the free webinar. Can't make it live? Well, as long as you register right now, I'll make sure you get a recording of the webinar, even if you can't make it next Wednesday. See you there! Go get'em! Steli

Close.io PO Box 7775 #69574 San Francisco, CA 94120-7775 You can manage your email preferences anytime.

How to sell with an accent

If English is not your native language, and you have a strong foreign accent, can you still be successful in sales?  Especially if you're selling on the phone, a foreign accent is an even bigger challenge. I should know, because when I first came to the US in my mid-twenties, I had a terrible accent. Fortunately, I quickly learned how to sell successfully—despite, and sometimes even because of, my weird accent. Check out my latest blog post where I share how to sell effectively with an accent. Go get'em! Steli PS: What's currently your #1 question on sales? Hit reply to let me know, and I might draft up an entire blog post to answer your question.  PPS: I've just launched my first-ever audiobook on ProductHunt. Grab a free copy and help spread the word :)

Close.io PO Box 7775 #69574 San Francisco, CA 94120-7775 You can manage your email preferences anytime.

Changes to our Terms of Service

We've updated our terms of service to comply with new data protection laws and regulations for the European Union. Changes to Our Terms of Service We're updating our policies to comply with new regulations Hey Staff Clothing! Data protection laws have changed in the European Union. To comply with the new laws, we're adding a Data Processing Addendum (DPA) to our Terms of Service and updated our Terms of Service to reflect the new requirements. We encourage you to review them. The new Terms of Service now includes our DPA, as required by the General Data Protection Regulation (GDPR), and if you would like a countersigned copy, please follow the procedures outlined here. If you have questions about GDPR or the changes to our terms of service, please review our help page or contact our support team. If you don't need our DPA or a countersigned copy, there is no action required by you. By continuing to use Zapier, you agree to these new terms of service and they will take effect on May 25, 2018. Hey, we're hiring! © 2018 Zapier, Inc. All rights reserved. 548 Market St #62411, San Francisco, CA 94104-5401 You received this email because you signed up for Zapier—a tool that automates web apps. makes you happier :)

[Action Required] Confirm your email preferences

We're revamping our email lists. In order to continue getting emails from Zapier, we need you to confirm your email subscriptions. Let's Stay Connected Confirm your subscriptions to keep hearing from us Hey Staff Clothing! We're cleaning up the place! This includes updating our emails and revamping our subscription lists to give you more control over the messages you receive and allow us to better customize your experience. Win-win, right? So here's the deal—you're currently subscribed to the following lists: If you'd like to stay on these lists and continue getting these emails from us, you must confirm your preferences before May 25, 2018. The button below will take you to your email settings where you can select the types of emails you'd like to continue receiving—or opt in to different emails if your interests have changed. Confirm Your Email Preferences What happens if I don't confirm? If you don't confirm your email preferences, we'll assume you no longer want to hear from us and automatically remove you from all email lists. No hard feelings—we'll still be friends. :) You can also unsubscribe from all emails by confirming your preferences with no lists selected and we'll know you're no longer interested. You'll still receive important emails regarding your Zapier account. Hey, we're hiring! © 2018 Zapier, Inc. All rights reserved. 548 Market St #62411, San Francisco, CA 94104-5401 You received this email because you use Zapier or are subscribed to one of our email lists. makes you happier :)

Want more engaged prospects and better close rates? Take this unusual approach

Too many sales reps focus shortsightedly on the close. Because that's the moment they earn a commission. But there's a lot that happens leading up to that moment. Today, I want to share how you can close more deals with less effort by designing a better buying experience. It doesn't matter what part of the sales process you're focused on: the cold email the qualification the sales call the product demo the meeting the close You can take insights from UX designers, and apply them to your sales approach to unlock massive sales growth. Stop chasing after prospects, and instead make them want to engage with you. While everyone's trying to scale, automate, and optimize every touchpoint with their prospects, you can win by focusing on the quality of their experience. Zig when everyone's zagging. Check out my latest post on the Close.io blog where I share actionable advice on how to make prospects want to buy from you. Go get'em! Steli PS: Want to see an example of how we do this at Close.io? Check out our trial signup form. When we started out in 2013, most CRM tools required people go through a long-winded signup process that included entering their payment info. We did away with that, and anyone can try all the features of our software completely free for 14-days without even entering their credit card. This is much more common today, but the lesson here is to always ask yourself: How can we do this better? How can remove friction? How can we make it easier for our prospects to take the next step? Believe me, it's a never-ending journey of continuous improvement and growth. Have a good example of a great buying experience? Share it in the comments of my latest blog post, I'd love to hear from you!

Close.io PO Box 7775 #69574 San Francisco, CA 94120-7775 You can manage your email preferences anytime.

How will GDPR affect your sales team? (live Q&A webinar)

GDPR is going to be a game-changer for sales teams, and you need to know how it'll affect you. That's why we're hosting a live Q&A webinar this week with one of the most knowledgeable people on the topic of GDPR for sales: Chas Ballew, CEO of Aptible.  Click right here to claim your spot and submit your GDPR questions. Maybe you've already read up on GDPR, maybe you've been putting it off, but one thing is for certain: you've got questions. We'll get you the answers. Here are just some of the things we'll cover: How can sales teams source leads in a post-GDPR world? Can you still buy lead lists? And should EU lead lists be treated differently than US lists? How will the use of tools like FullContact or Clearbit be impacted by GDPR? Can you still use them to enrich data? Can you still cold email and cold call prospects? And if so, how to do it without risking litigation? How do you ensure you have a 'lawful basis' for collecting personal data from inbound leads? And much more! Most importantly, we'll answer YOUR specific questions to help you run a high-performing, GDPR-compliant sales team. Click right here to claim your spot and submit your GDPR questions. Can't make it live? Well, as long as you register right now, I'll make sure you get a recording of the webinar, even if you can't make it Wednesday. (And you can still submit your questions!) See you there! Go get'em! Steli

Close.io PO Box 7775 #69574 San Francisco, CA 94120-7775 You can manage your email preferences anytime.

Why I've rejected thousands of customers...

Almost every company, every sales team, every rep I've ever known is guilty of doing this: They close deals just because they can. Another won opportunity. Another closed deal. Some more revenue. Sweet! Even if that customer isn't actually the right fit for your offer. But hey, they came to you, eager to buy! Who are you to tell them no? Buying your product when it's not a good fit is bad for the customer, but it's worse for you and your business. In the short run, it might bring in some extra money, but eventually you'll end up paying dearly for this. This is a lesson I personally teach every single sales rep at Close.io, and I make sure they really get it. It's that important. Check out my latest post on the Close.io blog, where I share when, why, and how to say no to a prospect that wants to give you money. Go get'em! Steli

Close.io PO Box 7775 #69574 San Francisco, CA 94120-7775 You can manage your email preferences anytime.

Mother’s Day sale: 30% off all plans

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